Added to your cart:

Privacy Policy

Last updated: July 29, 2025

TipNail operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a carefully selected shopping experience (hereinafter referred to as "Service"). TipNail utilizes the Shopline platform to deliver services to customers. This privacy policy explains how we collect, use, and disclose your personal information when you visit, use, purchase, or engage in other transactions with the Service, or communicate with us in other ways. In the event of any conflict between our terms of service and this privacy policy, this privacy policy shall take precedence regarding the collection, processing, and disclosure of your personal information.
Please read this privacy policy carefully. By using or accessing any of the services, you confirm that you have read this privacy policy and understand the collection, use, and disclosure of personal information as described in this policy.

Personal Information We Collect or Process

The term "personal information" refers to information that can identify or reasonably associate with a customer or other individuals. Personal information does not include information that has been collected anonymously or information that has been anonymized in such a way that it cannot identify or reasonably associate with a customer.
We may collect or process the following categories of personal information (including inferences drawn from such personal information) depending on how you interact with our services, your location, and permissions or requirements under applicable laws:
  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address
  • Financial information including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, and preferences
  • Transaction information including products that the customer has viewed, added to the cart, added to the wish list, purchased, returned, exchanged, or canceled, as well as past transaction history.
  • Your communications with us, including information contained in such communications, such as when you submit a customer support inquiry
  • Device information, including information about the device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information on interactions with the service (including how to interact with the service or navigate it, and the time involved).

Sources of Personal Information

We may collect personal information from the following sources:
  • When you create an account, visit or use our services, communicate with us, or provide personal information in any other way, it is directly provided by you.
  • Automatically collected from devices during the use of products and services, and visits to the website, through the use of cookies and similar technologies via the service.
  • Provision from service providers when commissioned to utilize specific technologies, and when collecting and processing personal information on behalf of our company.
  • Provided by partners or other third parties

How we use your personal information

Depending on how customers interact with us or the services they use, we may use personal information for the following purposes:
  1. Providing, optimizing, and improving our servicesWe use personal information to provide services, including fulfilling contracts with customers, processing payments, fulfilling orders, remembering customer preferences and interested products, sending account-related notifications, processing transactions such as purchases, returns, and exchanges, creating, maintaining, and managing accounts, arranging deliveries, facilitating returns and exchanges, enabling review submissions, and providing a customized shopping experience based on purchase history. This may include the use of personal information for the optimization and improvement of services.
  2. Marketing and AdvertisingWe will use personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional information via email, SMS, and postal mail, displaying online advertisements on our services or other websites based on past purchased products, items added to the cart, and other actions within the services.
  3. Security and Fraud PreventionWe use personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and address fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of services. If you register an account using the service, you are responsible for managing your account information. We strongly recommend that you do not share your username, password, or other access information with third parties.
  4. Communications with youWe use personal information to provide customer support, respond to customers, deliver effective services, and maintain business relationships with our company.
  5. Legal reasonsWe will use personal information to comply with applicable laws, respond to lawful requests from law enforcement or government agencies, engage in civil discovery, litigation (potential or actual), and other adversarial legal proceedings, as well as to investigate and enforce violations of our terms and policies.

How we disclose your personal information

Under this privacy policy, we may disclose personal information to third parties for legitimate purposes in certain circumstances. Such circumstances include the following:
  • IT management, payment processing, data analysis, customer support, cloud storage, product delivery and shipping, and other services provided for us by Shopline, vendors, and other third parties.
  • The provision of marketing services and business partnerships for advertising delivery to customers, including marketing partners (e.g., utilizing Shopline to support personalized advertising through third-party services based on customers' online behavior across multiple retailers and websites). Business partners and marketing partners will use personal information based on their respective privacy notices. Depending on your place of residence, you may have the right to refuse the sharing of personal information for targeted advertising and marketing based on customers' online behavior across multiple retailers and websites. The right to opt out of these uses can be exercised [here] .
  • If you instruct, request, or otherwise consent to the disclosure of specific information to a third party for the purpose of product delivery, or through the use of social media widgets or login integration,
  • Disclosure to affiliated companies or other group companies
  • In cases related to business transactions such as mergers and bankruptcies, for compliance with applicable legal obligations (including responding to subpoenas, search warrants, and other requests), for the enforcement of applicable terms of use and policies, and for the protection and defense of the rights of the service, our rights, and the rights of users and others.

Relationship with Shopline

The service is hosted by shopline, and shopline collects and processes personal information related to access and use of the service for the purpose of providing and improving the service. Information sent to the service may be transmitted and shared with third parties that may be located in countries other than the customer's place of residence for the purpose of providing and improving the service.
In order to support the protection, expansion, and improvement of our business, we use certain extensions of shopline (integrating data and information obtained from our store, other retailers, and customer interactions with shopline). To provide these extensions, shopline may use personal information collected from our store, other retailers, and customer interactions with shopline.
In these situations, shopline is responsible for the processing of personal information, including responding to your exercise of rights regarding the use of personal information for the relevant purposes. For details on how shopline uses personal information and your rights, please check. Depending on your place of residence, you may exercise specific rights regarding personal information.

Third Party Websites and Links

The services may include links to websites or other online platforms operated by third parties. If you click on a link to a site that is not owned or managed by us, please review the privacy policy, security policy, and other terms of use of that site. We do not guarantee the privacy or security of that site (including the accuracy, completeness, and reliability of the information posted on that site) and are not responsible for it.
The information provided by customers in public or semi-public spaces such as third-party social networking platforms may be accessible to other users of the service and/or users of the relevant third-party platform, and there are no restrictions on its use by us or third parties. The inclusion of such links by us does not guarantee the content or operators of the relevant platform, unless disclosed in the service.

Data of Minors

The service is not intended for use by minors, and we do not intentionally collect personal information from minors under the age of majority in your jurisdiction. If a minor provides personal information, a parent or guardian can contact us at the contact information below to request the deletion of such information.
As of the effective date of this privacy policy, we have no actual knowledge of having "shared" or "sold" personal information of individuals under the age of 16 (as defined by applicable law).

Information Security and Retention Period

Please note that there are no complete or impenetrable security measures, and we cannot guarantee "complete security." Additionally, the information you send to us may not be secure during transmission. We recommend avoiding the use of insecure channels when communicating confidential information to us.
The retention period of personal information varies depending on various factors, such as whether it is necessary for maintaining the account, providing services, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and apply only in specific circumstances, and we may refuse your request if permitted by law.
  • Access/Right of Information: You may have the right to request access to the personal information we hold about you.
  • Right to erasureYou may have the right to request the deletion of any personal information we maintain about you.
  • Right to rectificationYou may have the right to request correction of any inaccurate personal information we hold about you.
  • Right of transferabilityYou may have the right to request a copy of your personal information held by us, as well as to request its transfer to a third party, except in specific circumstances and exceptions.
  • Your right to opt out of the sale and sharing of your information for targeted advertisingDepending on your place of residence, you may have the right to opt out of the processing of personal information for the purpose of "targeted advertising" as defined by applicable privacy laws, or the "sale" or "sharing" of personal information. The right to opt out of these uses can be exercised [here] (Note: insert the original link).
    Note: If you enable the Global Privacy Control opt-out setting and visit our website, depending on your residence, we will automatically treat this as an opt-out request from the device and browser used to visit the website. If we can associate the device sending the signal with your Shopline account, the opt-out request will also apply to the account. For more information about Global Privacy Control,https://globalprivacycontrol.org/Please check  . Except for Global Privacy Control, we do not recognize other "Do Not Track" signals sent from web browsers or devices.
  • Manage communication preferencesOur company may send promotional emails, and you can opt out at any time using the "unsubscribe" option provided in the email. Even if you opt out, non-promotional emails regarding your account or orders may still be sent.

If you live in the UK or European Economic Area (EEA)

If you reside in the UK or EEA, you can exercise the following rights in addition to the above rights, except for exceptions and restrictions under local law:
  • Objecting to processing and restricting processingYou may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of consentIf we are processing personal data based on consent, you have the right to withdraw that consent. Even if you withdraw your consent, it does not affect the lawfulness of processing based on consent before its withdrawal.
Customers can exercise any of the above rights by contacting us in the manner displayed in the service or through the contact information below. For details on how shopline uses personal information and your rights (including rights related to data processed by shopline),SHOPLINE Terms of Use Please check.
We will not treat customers who exercise these rights in a discriminatory manner. Depending on applicable laws, it may be necessary to verify the identity of the customer before processing their request. Under applicable laws, customers may designate an agent to exercise their rights. Before accepting a request from an agent, we may require proof of the agent's authority and may ask the customer to verify their identity directly. We will respond to the customer's request within the time frame required by applicable laws.

Complaint handling

If you have any complaints regarding the processing of personal information by our company, please contact us using the information below. Depending on your place of residence, you may have the right to contact us using the information below to make a complaint against our decision, or to lodge a complaint with your local data protection authority. For a list of data protection supervisory authorities in the EEA, please check [here] (note: insert the original link).

International Transfers

Please be aware that we may transfer, store, and process your personal information in countries other than your place of residence.
When transferring personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authorities, unless the transfer is to a country deemed to have an "adequate level of protection."

Changes to this Privacy Policy

We may update this privacy policy from time to time due to business needs, legal or regulatory reasons. The updated privacy policy will be posted on this website, and the "Last Updated" date will be revised. We will also provide notice if required by applicable law.

contact address

If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise your rights, please contact us using the methods below:
  • Email: support@tipnail.com
  • Address: 1F, Old Town Government Family Housing, Xinan Street, Fuyu City, Songyuan City, Jilin Province, China
For the purposes of applicable data protection laws, we are the data controller of your personal information.